Berkshire Mountain Lodge
General Information & Special Requests
-
What is the check-in time?
+Check-in starts at 4:00 PM local time.
-
What is the check-out time?
+Check-out is promptly at 10:00 AM local time.
-
Can I check-in at an earlier time?
+If you come to the resort at an earlier time and your assigned room is available at the time you come, then we will be more than happy to check you in early.
-
Can I request a late check-out time?
+You can call the front desk to request a later check out time on the day of your departure. A $25.00 per hour fee will apply. After 2:00 PM a full-day rental rate will be charged. We will do our best to accommodate your request based on resort occupancy.
-
How old do you have to be to check-in?
+The minimum age for check-in is 21.
-
Is my ID/passport required at check-in?
+A picture ID, major credit card deposit (Visa MasterCard or American Express), and confirmation/hotel voucher are required at the time of check-in.
-
What are the hours of the front desk?
+Berkshire Mountain Lodge is open 24 hours, 7 days a week. Please call the resort to notify the staff of any late arrivals.
-
What is the size of this resort?
+Berkshire Mountain Lodge features 146 spacious one-bedroom units.
-
Is there a fee for parking at the resort?
+Berkshire Mountain Lodge offers free parking for guests.
-
Can I park my RV at the resort?
+Yes. Berkshire Mountain Lodge offers a back parking lot that can accommodate guests with recreational vehicles. Please inform the front desk at the time of check-in if you have an RV.
-
Are there any extra fees associated with the reservation?
+There is a $20.00 required Resort Fee collected at the time of check-in (one fee per reservation). It includes basic bandwidth Wi-Fi, resort activities (schedule provided at front desk), DVD rentals, access to the fitness center, business center, and use of in-room safes and washers and dryers.
-
Do you offer free Wi-Fi?
+Wi-Fi is included in the Resort Fee.
-
Can I request a building or view for the unit I want?
+Special requests (room views, floor level, unit location, etc.) are accepted prior to arrival. Accommodations are based on a first-come, first-served basis. Berkshire Mountain Lodge will make every effort to honor special requests based on availability.
-
Can I request a handicap accessible unit for my stay?
+Berkshire Mountain Lodge has designated suites that meet Americans with Disabilities Act (ADA) requirements. Please advise the staff of your needs when making reservations so that we can provide you with the best service.
-
Are extra beds or cribs available for small children?
+Rollaway beds and Pack ‘n Play® are available on a first-come, first-served basis upon arrival.
-
Is there daily housekeeping?
+Guests staying seven or more days receive a mid-week light tidy/touch-up service. Extra cleaning is available upon request at an additional charge.
-
Is smoking permitted at the resort?
+Berkshire Mountain Lodge is a smoke-free and vape-free property.
-
Can I send packages to the resort?
+Yes. Berkshire Mountain Lodge will accept package deliveries weighing 20 pounds or less for our registered guests free of charge.
-
Is this resort pet-friendly?
+We know that pets are part of the family and select rooms are pet-friendly for a fee. Dogs must be less than 35 pounds and approval must be given prior to arrival. Please contact the resort directly for more information on documents needed, availability and fees.
Resort Location & Transportation Information
-
Which airport is closest to the resort?
+Albany International Airport (ALB) is approximately one hour away from Berkshire Mountain Lodge. Pittsfield Municipal Airport (PSF) is just 5 minutes away.
-
Does the resort offer shuttle service from the airport to the resort?
+No. We do not offer shuttle transportation to/from the airport.
-
How far is Jiminy Peak (for skiing and other outdoor sports) from the resort?
+Jiminy Peak is approximately 30-minutes away from Berkshire Mountain Lodge.
Suite Amenities
-
Do the suites have carpet or tile?
+The suites have carpeted floors in the living areas and wood-like vinyl flooring in the kitchen and bathrooms.
-
Do you have adjoining rooms?
+No. Berkshire Mountain Lodge offers spacious one-bedroom condominium floor plans for maximum comfort. They are approximately 850 sq. ft.
-
How are the kitchens equipped?
+All suites feature fully-appointed kitchens equipped with a stove/oven, dishwasher, full-size refrigerator with ice maker, microwave oven, drip coffee maker (a starter pack of filters are provided), blender, and toaster.
-
What type of cookware and dinnerware are in the kitchens?
+Most commonly used cookware is included in each unit including dinnerware for six.
-
What kind of entertainment electronics does each unit have?
+Each unit features a 42" HD Television in the living room and a 32” HD television in the bedroom, cable television with premium channels, and a DVD player.
-
Do all the suites have a king-size bed?
+All suites have a king-size bed and a queen-size pull-out sofa bed.
-
What’s in the bathroom?
+The bathrooms are dual access with bathtub/shower. An amenity kit and hair dryer are also provided.
-
Does the resort provide toiletries like shampoo and body wash?
+Yes. Berkshire Mountain Lodge provides guests a starter kit of shampoo, bar soap and lotion.
-
Is there a washer and dryer in all the suites?
+No. Shared washers and dryers are located on each floor.
-
Do the rooms have an iron?
+Each suite has an ironing board with iron located in the bedroom closet.
Outside Amenities
-
Is there a swimming pool at the resort?
+Berkshire Mountain Lodge has one, heated, indoor swimming pool. Towels are provided poolside. Lounge chairs are on a first-come, first served basis. Chairs and personal items left unattended for more than 30 minutes will be removed and placed in the resort’s lost and found. The resort is not responsible for any items left unattended for any reason.
-
What are the pool hours and where is it located?
+The pool hours are from 6:00 AM to 10:00 PM and it is located on the ground floor.
-
Are there any children’s pools?
+No, but children and parents can watch movies each night at the Grand Salon, which is a large room with sofa seating.
-
Are there hot tubs at the resort?
+Yes. There is one outdoor hot tub located just outside of the indoor pool.
-
Are there any planned and organized activities available on-site?
+Yes. There are weekly planned resort activities for all ages. The schedule is provided at check-in.
-
Is there a fitness center?
+Yes. Berkshire Mountain Lodge has a well-appointed fitness center located on the ground floor, next to the pool area.
-
What are the hours for the fitness center?
+The center is open from 8:00 AM to 10:00 PM.
-
Are there computers for use at the resort?
+Yes. For your convenience, a business center that is equipped with computers and printers is in the main lobby.
-
What are the hours for the business center?
+The center is open 24 hours a day, 7 days a week.
-
Is there a printer available at the resort?
+Yes. Guests may print to the printer located at the front desk at no cost.
-
Are there barbeque grills available?
+Berkshire Mountain Lodge has barbeque grills located outside behind the pool area.
-
What other amenities does Berkshire Mountain Lodge have?
+In addition to our indoor pool, outdoor hot tub, business center and fitness center, there is a children’s playground and arcade room. Ice and vending machines are also available.
The resort’s concierge desk can assist with information to nearby restaurants and local attractions.