The Berkley, Orlando
General Information & Special Requests
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What is the check-in time?
+Check-in starts at 4:00 PM local time.
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What is the check-out time?
+Check-out is promptly at 11:00 AM local time.
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Can I check-in at an earlier time?
+If you arrive at an earlier time and your assigned room is available, then we will be more than happy to check you in early.
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Can I request a late check-out time?
+You can call the front desk to request a later check out time on the day of your departure. A $25.00 per hour charge will apply after 2:00 PM or you will be charged for a full-day. We will do our best to accommodate your request based on resort occupancy.
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How old do you have to be to check-in?
+The minimum age for check-in is 21.
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Is my ID/passport required at check-in?
+A picture ID and major credit card (Visa, MasterCard, or American Express) are required at the time of check-in.
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What are the hours of the front desk?
+The front desk is open from 7:00 AM to 11:00 PM daily. Please call the resort at 321.329.7000 to notify the staff of any late arrivals.
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What happens if I arrive to the resort after 11:00 PM?
+A security guard is stationed at the entrance of the property from 7:00 PM to 7:00 AM daily. They will provide keys to those guests checking in after 11:00 PM.
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What is the size of this resort?
+The Berkley, Orlando is situated on over 35 acres and is surrounded by two beautiful lakes. It currently has two buildings with a total of 80 units and each building has five floors with two elevators. There are over 30+ acres of vacant land available for our future expansion.
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Is there a fee for parking?
+The Berkley, Orlando offers free parking for our valued owners and guests.
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Can I park my RV at the resort?
+Due to limited parking at The Berkley, Orlando, parking of recreational vehicles/equipment is not permitted on the property. Please contact the resort directly for recommendations on available, approved parking.
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Are there any extra fees associated with the reservation?
+There is a $33.75 Resort Fee collected at the time of check-in (one fee per reservation). It includes Wi-Fi, scheduled shuttle service to Magic Kingdom® Park, EPCOT®, SeaWorld® Orlando, and Universal Studios Florida™, access to the private movie theater, billiards room, fitness center, business center, and use of in-room safes.
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Do you offer free Wi-Fi?
+Wi-Fi is included in the Resort Fee.
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Can I request a building or view for the unit I want?
+Special requests (room views, floor level, unit location, etc.) are accepted prior to arrival. Accommodations are based on a first-come, first-served basis. The Berkley, Orlando will make every effort to honor special requests based on availability.
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Can I request a handicap accessible unit for my stay?
+The Berkley, Orlando has designated suites that meet Americans with Disabilities Act (ADA) requirements. Please advise the staff of your needs when making reservations so that we can provide you with the best service.
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Are extra beds or cribs available for small children?
+We do not offer rollaway beds. Pack ‘n Play® are available on a first-come, first-served basis. Guests may call and request to receive the delivery.
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Is there daily housekeeping?
+Although daily housekeeping is not available at our resort, we provide linens and toiletries upon request.
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Is smoking permitted at the resort?
+The Berkley, Orlando is a smoke and vape-free resort.
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Can I send packages to the resort?
+The Berkley, Orlando will accept up to five package deliveries for guests per unit. Please contact the front desk for more details. There is a 20-lb limit per box. Prior arrangement with our resort must be made.
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Is this resort pet-friendly?
+The Berkley, Orlando does not allow pets.
Resort Location & Transportation Information
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Which airport is closest to the resort?
+The Orlando International Airport (MCO) is approximately 30 minutes away from the resort.
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Does the resort offer shuttle service from the airport to the resort?
+We do not offer shuttle transportation to/from the airport. Taking a taxi is suggested.
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How far is Walt Disney World® from the resort?
+Walt Disney World® is approximately a 20-minute drive.
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Does the resort offer shuttle transportation from the resort to the Disney parks?
+Yes. A third-party company Platinum Transportation, Inc., offers our guests transportation to and from the Disney Transportation Center and Universal Studios Florida™. Please call 321.329.7000 or visit platinumtransportation.com for more information.
Suite Amenities
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Do the suites have carpet or tile?
+Both. There is ceramic tile and carpet in the living areas and carpeted floors in the bedrooms.
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What types of suites are available?
+The Berkley, Orlando has spacious two, three- and four-bedroom suites. They provide our guests with comfortable living rooms, dining rooms and kitchens integrated for entertaining and enjoyment.
Our two-bedroom suite features two full baths. The master bedroom has a king-size bed and an ensuite bathroom with a walk-in shower and jetted tub.
Three-bedroom suites offer two master bedrooms with king-sized beds, an additional bedroom with a twin trundle bed and three full baths. Two of the bathrooms are ensuite master baths, each with separate shower and jetted tub.
Four-bedroom suites offer two master bedrooms with king-sized beds, a third bedroom with a queen-sized bed and a fourth bedroom with a twin trundle bed and three full baths. Two of the bathrooms are ensuite master baths, each with separate shower and jetted tub. -
How many people can occupy each type of suite?
+Our two-bedroom suite can hold a maximum of six people. Our three-bedroom suites can hold up to eight people maximum and our four-bedroom suite can hold up to ten people maximum.
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How are the kitchens equipped?
+All suites have fully-appointed kitchens featuring granite countertops and are equipped with a stove/oven, dishwasher, full-size refrigerator, microwave oven, drip coffee maker (a starter pack of filters are provided), blender and toaster.
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What type of cookware and dinnerware are in the kitchens?
+Most commonly used cookware, bakeware, and dinnerware are included in each suite.
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What kind of entertainment electronics does each unit have?
+Each unit features a large, television and DVD player in the living room, as well as additional televisions in the other bedrooms.
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Do all the suites have a king-size bed?
+Yes, all suites have a king-size bed in the master bedroom.
Two-bedroom suites have a king-size bed in the master and a twin trundle bed in the second bedroom.
Three-bedroom suites have a king-size bed in each of the two master bedrooms and a twin trundle bed in the third bedroom.
Four-bedroom suites offer two master bedrooms with king-sized beds, a third bedroom with a queen-sized bed and a fourth bedroom with a twin trundle bed. -
What’s in the bathroom?
+Master bathrooms features a jetted tub and walk-in shower. All bathrooms are equipped with a hair dryer.
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Does the resort provide toiletries like shampoo and body wash?
+Yes, The Berkley, Orlando offers starter kits, which include toiletries such as shampoo, conditioner, body wash, soap, and body lotion. The suites are also provisioned with paper towels, dishwashing liquid, dishwasher tablets, laundry detergent and fabric softener.
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Is there a washer and dryer in all the suites?
+Yes, there is a washer and dryer in all the suites. A starter pack of laundry detergent is provided for your convenience.
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Do the rooms have an iron?
+Each suite has an ironing board with iron located in the bedroom closet.
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Do all the suites have patios or balconies?
+Yes, all suites have furnished, screened patios or balconies.
Outside Amenities
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Is there a swimming pool at the resort?
+Yes, The Berkley, Orlando has a heated outdoor, resort-style pool and an outdoor lap pool. Poolside lounge chairs are available.
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Are there any children’s pools?
+No. We don’t have any designated pools for children.
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What are the pool hours?
+The pool hours are from 9:00 AM to 11:00 PM.
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Are there hot tubs at the resort?
+Yes, The Berkley, Orlando has an outdoor hot tub near the pools.
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Is there a fitness center?
+Yes. The Berkley, Orlando has a well-appointed fitness center with a variety of state-of-the-art equipment.
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What are the hours for the fitness center?
+The center is open from 7:00 AM to 11:00 PM.
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Are there computers available for use at the resort?
+Yes. For your convenience, a business center equipped with computers and printers is located inside our grand clubhouse.
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What are the hours for the business center?
+The center is open from 7:00 AM to 11:00 PM.
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Is there a printer available at the resort?
+Yes. Printers are available at the business center.
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Are there barbeque grills or picnic areas available?
+No, our resort does not have barbeque grills or picnic facilities.
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What other amenities does The Berkley, Orlando have?
+In addition to our outdoor pools and hot tub, The Berkley, Orlando has a private movie theater, arcade/game room, and billiards room located inside the clubhouse. There is an outdoor social area with open-air balcony for your enjoyment. Vending machines are also conveniently available in the game room.
There is a meeting room available with a full-service kitchen that has a maximum capacity of 139. The meeting room must be reserved and there is a charge of $150.00 per hour fee for use. It includes up to eight tables, chairs and linen.
The Resort Desk can assist with information about nearby restaurants and local attractions. Our staff is multilingual, with English and Spanish being their primary languages.