Vacation Village in the Berkshires
General Information & Special Requests
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What is the check-in time?
+Check-in starts at 4:00 PM local time.
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What is the check-out time?
+Check-out is promptly at 10:00 AM local time.
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Can I check-in at an earlier time?
+If you arrive at the resort at an earlier time and your assigned room is available, then we will be more than happy to check you in early.
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Can I request a late check-out time?
+You can call the front desk to request a later check out time on the day of your departure. We will do our best to accommodate your request based on resort occupancy.
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How old do you have to be to check-in?
+The minimum age for check-in is 21.
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Is my ID/passport required at check-in?
+A picture ID, major credit card (Visa, MasterCard, or American Express), and confirmation/hotel voucher are required at the time of check-in.
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What are the hours of the front desk?
+The Vacation Village in the Berkshires front desk is staffed 24 hours a day, 7 days a week. Please notify the resort if you will be arriving after your scheduled check-in day.
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What is the size of this resort?
+Vacation Village in the Berkshires features 20 buildings with a total of 360 units. Buildings vary between 2-3 floors and there no elevators. Elevators are available in the clubhouse to access the amenities located on the top floor.
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Is there a fee for parking?
+No. Vacation Village in the Berkshires offers free parking for guests.
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Can I park my RV at the resort?
+Yes. Vacation Village in the Berkshires offers guests a dedicated area to park their recreational vehicles and boats. Please contact the resort prior to your arrival to discuss these parking options.
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Are there any extra fees associated with the reservation?
+For guests staying one night, there is a $10 Resort Fee. For guests staying two nights or more, a $30.00 Resort Fee is collected at the time of check-in (one fee per reservation). It includes Wi-Fi, access to activities and amenities including morning coffee, DVD library, water aerobics, games, family movie night, arts & crafts, (schedule provided at check-in), access to the fitness center and business center, and use of in-room safe. For guests staying less than three days, Wi-Fi is $9.99 per day.
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Do you offer free Wi-Fi?
+Wi-Fi is included in the Resort Fee. For guests staying less than three days, Wi-Fi is $9.99 per day.
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Can I request a particular building or view for the unit I want?
+Special requests (room views, floor level, unit location, etc.) are accepted prior to arrival. Accommodations are based on a first-come, first-served basis. Vacation Village in the Berkshires will make every effort to honor special requests based on availability.
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Can I request a handicap accessible unit for my stay?
+Vacation Village in the Berkshires has designated suites that meet Americans with Disabilities Act (ADA) requirements. Please advise the staff of your needs when making reservations so that we can provide you with the best service.
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Are extra beds or cribs available for small children?
+There are no rollaway beds or extra beds offered at Vacation Village in the Berkshires. However, Pack ‘n Play® are available for small children on a first-come, first-served basis upon arrival.
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Is there daily housekeeping?
+No. Housekeeping services are not included, but if you would like to request a cleaning service, contact our front desk for availability during your stay. Housekeeping services are $25.00 per one-bedroom unit and should be scheduled in advance to ensure availability.
Before departure we ask that guests place towels and sheets in the bathtub, empty trash, and place dirty dishes in the dishwasher or wash and dry dishes. There will be a charge levied for rooms requiring excessive cleaning. -
Is smoking permitted at the resort?
+Vacation Village in the Berkshires does not provide guests with specific designated smoking areas. Guests and owners are prohibited from smoking inside the resort and inside the rooms. Smoking outside is permitted.
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Can I send packages to the resort?
+Vacation Village in the Berkshires will accept package deliveries for guests free of charge.
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Is this resort pet-friendly?
+We know that pets are part of the family and select rooms are pet-friendly for a fee. Dogs must be less than 35 pounds and approval must be given prior to arrival. Please contact the resort directly for more information on documents required, availability and fees.
Resort Location & Transportation Information
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Which airport is closest to the resort?
+Pittsfield Municipal Airport (PSF) is approximately 30 minutes away from Vacation Village in the Berkshires.
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Does the resort offer shuttle service from the airport to the resort?
+No. We do not offer shuttle transportation to/from the airport.
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How far is Jiminy Peak from the resort?
+Jiminy Peak is only 5 minutes away from Vacation Village in the Berkshires.
Suite Amenities
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Do the suites have carpet or tile?
+Both: Ceramic tile in the living areas and carpeted floors in the bedrooms.
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Do you have adjoining rooms?
+Vacation Village in the Berkshires offers lock-off units in our two-bedroom suites. They are a combined total of 1,300 square feet of living space featuring a common foyer with separate controlled access for each suite.
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How are the kitchens equipped?
+A Suites feature fully-appointed kitchens equipped with dishwasher, stove/oven, drip coffeemaker (a starter pack of filters ae provided), toaster, full-size refrigerator with ice maker, microwave oven, and blender. B Suites feature partial kitchens, which includes all the amenities of the A suite except for the stove/oven. Instead, guests have a hot plate for cooking.
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What type of cookware and dinnerware are in the kitchens?
+Most commonly used cookware is included in each suite including dinnerware for four.
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What kind of entertainment electronics does each unit have?
+Each unit features a television in the living room and bedroom as well as a DVD player in the living room.
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Do all the suites have a king-size bed?
+A Suites have a king-size bed and a pull-out sofa bed. B Suites have a queen-size bed and a pull-out sofa bed.
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What’s in the bathroom?
+A Suites have a dual access bathroom with a jetted tub. In consideration of guests staying in neighboring rooms, we ask that guests limit running the jetted tubs past 11:00 PM. B Suites feature a dual access bathroom with an oversized walk-in shower.
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Does the resort provide toiletries like shampoo and body wash?
+No. We recommend that you bring your own toiletries. We do have small quantities available of items that you may have left behind such as shampoo, conditioner and soap that are available by calling the front desk.
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Is there a washer and dryer in all the suites?
+No. There are two, full-size washers and dryers on every floor of each building available to use at no cost.
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Do the rooms have an iron?
+Each suite has an ironing board with iron located in the bedroom closet.
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Do all units have an outdoor patio or balcony?
+Yes. All units have a furnished outdoor patio or balcony.
Outside Amenities
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Is there a swimming pool at the resort?
+Yes. Vacation Village in the Berkshires has one indoor heated swimming pool and one outdoor heated swimming pool. The outdoor pool is open seasonally from May through September, weather permitting.
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What are the pool hours and where are they located?
+The indoor pool hours are from 8:00 AM to 11:00 PM and the outdoor pool hours are 8:00 AM to 10:00 PM. The indoor pool is in the clubhouse and the outdoor pool is approximately 100 yards from the clubhouse.
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Are there any children’s pools?
+Yes. Vacation Village in the Berkshires has one children’s swimming pool located next to the outdoor pool.
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Are there hot tubs at the resort?
+Yes. There is one outdoor hot tub located on the patio of the clubhouse.
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Are there any planned and organized activities available on-site?
+Yes. There are weekly planned activities for all ages, which may include water aerobics, family movie night, arts & crafts and games like Bingo & Texas Hold 'em. A schedule is provided at check-in.
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Is there a fitness center?
+Yes. Vacation Village in the Berkshires has a well-appointed fitness center located on the second floor of the clubhouse.
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What are the hours for the fitness center?
+The center is open from 6:00 AM to 11:00 PM.
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Are there computers available for use at the resort?
+For your convenience, a business center equipped with a computer and printer is located on the main level of the clubhouse.
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What are the hours for the business center?
+The center is open from 8:00 AM to 10:00 PM.
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Is there a printer available at the resort?
+Yes. There is a printer available at the business center.
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Are there barbeque grills available?
+Yes. Vacation Village in the Berkshires has multiple barbeque grills on site. They are located at the clubhouse patio, outdoor pool area, and in the picnic area.
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What other amenities does Vacation Village in the Berkshires have?
+In addition to our indoor and outdoor pools, fitness center and business center we also have an arcade room with vending machines, private movie theater (seating up to 42), basketball and volleyball courts, and a children’s playground.
The concierge desk can assist with recommendations and reservations for nearby restaurants and local attractions. Our staff is multilingual, with English and Spanish being their primary languages.