Contact Us

Contact Vacation Village Resorts

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Owner Concierge Services:

If you are a Vacation Village Resorts owner and would like to speak to a Concierge Specialist with questions about your ownership benefits, usage or exchanges, please call 1.888.629.9593 Monday – Friday between the hours of 8:30 AM and 5:00 PM EST, or email us anytime at


Questions about your confirmed stay at one of our resorts?

Please contact the resort directly. Click for a list of our resorts and contact information. One of our hospitality team members will be happy to assist.

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Mortgage Questions:

For questions regarding your mortgage please contact the Mortgage Department:

Email:
Monday - Friday: 8:00 AM - 7:00 PM EST
954.561.5711 Ext. 500

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Maintenance & Tax Questions:

For specific Daily Management Inc. questions regarding maintenance-fee payments, your balance or billing, please contact the management company’s accounting department:

Website:
Email:
Monday - Friday: 9:00 AM - 5:00 PM EST
954.561.5866

For specific Tricom Management questions regarding maintenance-fee payments, your balance or billing, please contact the management company:

Website:
Email:
Monday - Friday: 9:00 AM - 5:00 PM PST
714.777.3700

Note: Tricom managed resorts are Berkshire Mountain Lodge, Patriots Inn, The Berkley, Las Vegas and The Berkley, Orlando.

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Affinity Rewards:

If you are an owner and have resort–specific questions regarding your Affinity Rewards account, please contact the resort directly.

Vacation Village in The Berkshires

877.816.2345

Massanutten Resort

866.831.4437

Williamsburg Resorts

877.820.2345

Florida Resorts

800.932.9346

Las Vegas Resorts

888.595.6255

If you have other questions regarding the Affinity Rewards Program please contact:

Website:
Email:
Monday - Friday: 9:00 AM - 5:00 PM EST
954.563.1867

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Vacation Village Resorts Building Picture

Address:

Corporate Headquarters
2626 E. Oakland Park Blvd.
Ft. Lauderdale, FL 33306
United States
954.563.2444

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Other Inquiries:

Please allow 24-48 hours for a response.
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* Reminder for our Owners: Please contact the management company’s accounting department directly if you have a maintenance or tax question such as questions about maintenance fee payments, your balance, or billing.

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