Text Us

Contact Us

Contact Vacation Village Resorts

User or person icon

Owner Concierge Services:

If you are a Vacation Village Resorts owner and would like to speak to a Concierge Specialist with questions about your ownership benefits, usage or exchanges, please use the Text Us feature for the fastest way of contacting us.

We can also be reached at 1.888.629.9593 Monday – Friday between the hours of 8:30 AM and 6:00 PM EST


Questions about your confirmed stay at one of our resorts?

Please contact the resort directly. Click for a list of our resorts and contact information. One of our hospitality team members will be happy to assist.

phone headset icon

Mortgage Questions:

For questions regarding your mortgage please contact the Mortgage Department:

Email:
Monday - Friday: 8:00 AM - 7:00 PM EST
954.561.5711 Ext. 500

Tool icon

Maintenance & Tax Questions:

For specific Daily Management Inc. questions regarding maintenance-fee payments, your balance or billing, please contact the management company’s accounting department:

Website:
Email:
Monday - Friday: 9:00 AM - 5:00 PM EST
954.561.5866

Dollar icon

Affinity Rewards:

If you are an owner and have resort–specific questions regarding your Affinity Rewards account, please contact the resort directly.

Vacation Village in The Berkshires

877.816.2345

Massanutten Resort

866.831.4437

Williamsburg Resorts

877.820.2345

Florida Resorts

877.235.6282

Las Vegas Resorts

888.595.6255

If you have other questions regarding the Affinity Rewards Program please contact:

Website:
Email:
Monday - Friday: 9:00 AM - 5:00 PM EST
954.563.1867

Location marker icon
Vacation Village Resorts Building Picture

Address:

Corporate Headquarters
2626 E. Oakland Park Blvd.
Ft. Lauderdale, FL 33306
United States
954.563.2444